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Pre-Owned What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing Research) Paperback

9781642505627. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 300. Trade paperback (US). Glued binding. 300 p. Use the Science of Behavioral Economics to Understand Why People Buy The most important business book to come out in... more

Delivering Knock Your Socks Off Service (Paperback)

What is quality customer service and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this... more

The Stranger s Long Neck : How to Deliver What Your Customers Really Want Online (Paperback)

Every website has a long neck - a small set of tasks that are very important to your customers. If these tasks aren t easy and fast to complete your customers will go elsewhere. In this book Web content expert Gerry McGovern offers tried and tested... more

Pre-Owned Questions That Sell : The Powerful Process for Discovering What Your Customer Really Wants 9780814473399

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses Employees Coworkers And Customers Paperback

Is your boss a Perfectionist demanding flawless results? Do you have Can-Do employees who can t deliver? Does a Drain siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want... more

Summary: What Customers Really Want: Review and Analysis of McKain s Book (Paperback)

The must-read summary of Scott McKain s book: What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave . This complete summary of the ideas from Scott McKain s book What Customers Really Want... more

Pre-Owned Why Customers Don t Do What You Want Them to Do: 24 Solutions to Common Selling Problems (Paperback 9780071417501) by Ferdinand Fournies

9780071417501. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 49. Trade paperback (US). 49 p. McGraw-Hill Professional Education. While what you do obviously sets the tone for each sales call your sales success is based on what... more

Pre-Owned The Customer Service Solution: Managing Emotions Trust and Control to Win Your Customer s Business (Hardcover) 0071809937 9780071809931

Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what s driving your customer s behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer... more

Win With Your Customer (Paperback)

Do we know What our Customers Want? Do we know why they choose us? Do we know how to create delightful Customer experience? Do we know how a happy and winning customer can boost our business multifold? The Book Win with Your Customer is answer to all... more

7 Tips For Beginners How To Sell Anything : To Anyone (Paperback)

People always want to buy no matter what the economy is saying! Amazon buyers will testify to this and if you want sales of your products or services you have to give potential customers a glimpse inside and show them how your product/service will... more

Connecting For Results: How To Turn Contacts Into Advocates (DVD) Seminars on Demand Special Interests

How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that... more

Pre-Owned Why Customers Don t Do What You Want Them to Do and What to Do about It 9780070217003 Used

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned: Customers are the Answer to Everything: How to Get and Keep all the Customers Your Business Wants (Paperback 9781614481072 1614481075)

Customers are the Answer to Everything: How to Get and Keep all the Customers Your Business Wants ISBN-10 1614481075 ISBN-13 9781614481072 Hanlon Martha Williams Chris 160 pages Publisher: Morgan James Publishing Binding: Paperback Do you dream of a... more

Pre-Owned Retire Rich with Your Self-Directed IRA : What Your Broker and Banker Don t Want You to Know about Managing Your Own Retirement Investments REVISED 2ND EDITION 9781601389435

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Total Access : Giving Customers What They Want in an Anytime Anywhere World 9781578512447

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales (Hardcover 9781591841654) by Ram Charan

9781591841654. Pre-Owned: Good condition. Hard cover. Language: English. Pages: 178. Sewn binding. Cloth over boards. With dust jacket. 178 p. Bestselling author Charan who is famous for clarifying and simplifying difficult business problems believes... more

Pre-Owned Why Don t You Want What I Want?: How to Win Support for Your Ideas Without Hard Sell Manipulation or Power Plays Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Why Don t You Want What I Want? : How to Win Support for Your Ideas Without Hard Sell Manipulation or Power Plays 9781885167569 Used / Pre-owned

Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles of engagement to help you persuade while you... more

What people want to know about your company; why different publics are dissatisfied with corporate financial reports and what to do about it [condensation of the field survey made

Select Your Preferred Color at No Additional Cost! Explore More Options by Clicking on More Images and Notify Us of Your Choice via Email. Presenting an Exquisite Leather-Bound Edition expertly crafted by the prestigious organization “Rare Biblio�... more

Pre-Owned Kick Start Your Success: Four Powerful Steps to Get What You Want Out of Your Life Career and Business (Hardcover - Used) 0471773468 9780471773467

If you want to propel your success and dreams to realization read Kick Start Your Success. --Mark Victor Hansen cocreator #1 New York Times bestselling series Chicken Soup for the Soul and coauthor of The One Minute Millionaire Timeless wisdom... more

Pre-Owned The Versatile Salesperson: Selling the Way Your Customer Wants to Buy (Paperback) 0471503797 9780471503798

This guide will help you develop your selling skills and increase sales. Shows how to acquire sales versatility and the ability to develop and maintain profitable long-term business relationships. CONDITION – USED: Books sold are in GOOD or better... more

Wired and Dangerous : How Your Customers Have Changed and What to Do About It (Paperback)

Customers today are picky fickle vocal and all about me vain. With the reach and influence of the Internet they are also powerful. If they receive poor or impersonal service they talk back--with a single snarky video or damning review gone viral they... more

Your Call Is (Not That) Important to Us : Customer Service and What It Reveals About Our World and Our Lives (Paperback)

Journalist Emily Yellin pens a lively narrative exploring the very human stories behind the often-inhuman face of call-center customer service. Whether it s the interminable hold times the multitude of buttons to press or the automated voices before... more

Pre-Owned Secrets of Selling Services: Everything You Need to Sell What Your Customer Can t See--From Pitch to Close (Paperback) 0071791620 9780071791625

9780071791625. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 224. Trade paperback (US). Glued binding. 224 p. Contains: Illustrations black & white. From America s #1 sales trainer--the ultimate closer s guide for selling... more

Pre-Owned Your Call Is Not That Important to Us: Customer Service and What It Reveals About Our World Lives Paperback Emily Yellin

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Worth Every Penny : Build a Business That Thrills Your Customers and Still Charge What You re Worth 9781608322770

A revelation for small business owners: creating a profitable business is possible without getting into a slash-and-burn price war with your competitors. CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to... more

Pre-Owned Wired and Dangerous: How Your Customers Have Changed and What to Do about It (Paperback 9781605099750) by Chip R Bell John R Patterson

9781605099750. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 264. Trade paperback (US). Glued binding. 264 p. Contains: Illustrations black & white Line drawings black & white Figures. In an era of economic stress rapid change... more

Pre-Owned Gold Standard: Giving Your Customers What They Didn t Know They Wanted Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned Greening Your Small Business: How to Improve Your Bottom Line Grow Your Brand Satisfy Your Customers - Andsa Ve the Planet (Paperback) 0735204462 9780735204461

The ultimate resource for small business owners who want to go green without going broke. Greening Your Small Business is the definitive resource for those who want their small businesses to be cutting- edge competitive profitable and eco-conscious.... more

Pre-Owned How to Sell Your Business and Get What You Want! : A Pragmatic Guide with Revealing Tips from 57 Sellers 9780965657839

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned What the CEO Wants You to Know Expanded and Updated: How Your Company Really Works (Hardcover 9780553417784) by Ram Charan

9780553417784. Pre-Owned: Good condition. Hard cover. Language: English. Pages: 176. Sewn binding. Cloth over boards. 176 p. Charan has seen the business world from both ends of the spectrum. While growing up in India working in his family shoe... more

Pre-Owned Negotiate Your Way to Riches: How to Convince Others to Give You What You Want 9780760775899

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Don t Trust Your Gut: Using Data to Get What You Really Want in Life (Audiobook)

Seth Stephens-Davidowitz is as good a data storyteller as I have ever met. -- Steven Levitt co-author Freakonomics Big decisions are hard. We consult friends and family make sense of confusing expert advice online maybe we read a self-help book to... more

Don t Trust Your Gut: Using Data to Get What You Really Want in Life (Paperback)

Seth Stephens-Davidowitz is more than a data scientist. He is a prophet for how to use the data revolution to reimagine your life. Don t Trust Your Gut is a tour de force--an intoxicating blend of analysis humor and humanity. -- Daniel H. Pink #1 New... more

What If Parenting Is the Most Important Job in the World? : 20 Lessons You Want to Teach Your Own Children 9781933916583 Used / Pre-owned

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Don t Trust Your Gut: Using Data to Get What You Really Want in LIfe Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned Don t Trust Your Gut: Using Data to Get What You Really Want in Life Paperback - USED

Seth Stephens-Davidowitz is more than a data scientist. He is a prophet for how to use the data revolution to reimagine your life. Don t Trust Your Gut is a tour de force--an intoxicating blend of analysis humor and humanity. -- Daniel H. Pink #1 New... more

Don t Trust Your Gut : Using Data to Get What You Really Want in Life

Don t Trust Your Gut : Using Data to Get What You Really Want in Life more